Shipping and Delivery Policy

At Timeless Couture, we are committed to delivering your orders promptly and efficiently. We understand the excitement of receiving your beautiful sarees and apparel, so we aim to make the shipping process as seamless as possible.

Shipping Timelines

Once your order is confirmed, we strive to process and dispatch it within 24-48 hours.
We target delivery within 3-7 business days from the date of order confirmation for orders within India, depending on your location.
Delivery times may vary for remote areas or during peak seasons like festivals or special promotions. In such cases, we will keep you informed.

Shipping Rates

Free Shipping is available on all orders within India.
For international orders, shipping charges will be calculated at checkout based on your location and the size/weight of your order.

Delivery Partners

We have partnered with reliable courier services to ensure your order reaches you safely and on time. Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your package until it arrives.

Order Tracking

You can track your order by clicking on the tracking link provided in your shipment confirmation email. If you have any issues with tracking your package, please reach out to our customer support at support@timelesscouture.in or call us at +91-8800162170.

Delivery Areas

We deliver across all major cities and towns in India.
International shipping is available to selected countries. If you are unsure whether we deliver to your location, please contact us before placing your order.

Delays and Issues

While we work hard to ensure timely deliveries, there may be delays due to unforeseen circumstances like extreme weather conditions, strikes, or public holidays. In case of any delay, we will keep you updated and assist you in resolving the issue.

Important Information

Incorrect Addresses: Please double-check your shipping address at checkout. Timeless Couture is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Missed Deliveries: If you are unavailable to receive your package, our courier partners will attempt re-delivery. After multiple failed attempts, the package may be returned to us, and we will contact you for further assistance.

 

For any further questions, concerns or feedback, feel free to reach out to us. We are here to help and ensure your shopping experience with TIMELESS Couture is seamless and enjoyable.

Timeless Couture
Email: support@timelesscouture.in
Phone/Whatsapp: +91-8800162170
Instagram: timelesscouture.in