Updated on 13/10/2024
At Timeless Couture, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.timelesscouture.in or make a purchase from us.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website or services. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Payment details (processed securely through third-party payment processors).
• Technical Data: IP address, browser type, operating system, referring URL, and other technical information when you visit our website.
• Cookies: Information about your browsing behavior on our website, including through the use of cookies.

2. How We Use Your Information

We use your personal data to provide you with a better shopping experience and to fulfill our obligations to you. Specifically, we use your information for the following purposes:

• Order Processing and Delivery: To process your orders, deliver products, and provide you with updates on your order status.
• Customer Support: To respond to your queries, manage returns or complaints, and improve our customer service.
• Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or information about new collections and sales.
• Improving Our Website: To analyze how users interact with our site to enhance its functionality, design, and user experience.
• Legal Compliance: To comply with legal obligations, such as tax reporting or to prevent fraudulent activities.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, to protect your data from unauthorized access, alteration, or disclosure. Our payment gateways follow stringent security practices to ensure your payment details are safe.

However, no method of online transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Third-Party Service Providers: We may share your data with trusted third parties who assist us in operating our website (e.g., payment processors, shipping providers) but only to the extent necessary to provide these services.
Legal Obligations: We may disclose your information if required by law or in response to a legal request, court order, or government investigation.
Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

5. Your Rights

You have rights regarding your personal data, including the right to:

• Access and Review: Request a copy of the personal data we hold about you.
• Correct and Update: Update or correct your personal information if it is inaccurate.
• Delete: Request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purpose for which it was collected.
• Withdraw Consent: If we are processing your personal data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at support@timelesscouture.in. We will respond to your request in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files placed on your device by a web server. They allow us to:

Recognize your preferences and improve site functionality.
Track how you interact with our website and analyze website traffic.

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as payment processors or social media platforms. Please note that we do not control these external sites, and we are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing your personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from children under the age of 18. If you believe we have inadvertently collected such information, please contact us at support@timelesscouture.in, and we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the update will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

 

For any further questions, concerns or feedback, feel free to reach out to us. We are here to help and ensure your shopping experience with TIMELESS Couture is seamless and enjoyable.

Timeless Couture
Email: support@timelesscouture.in
Phone/Whatsapp: +91-8800162170
Instagram: timelesscouture.in